FINESSE LIMO COMPANY | FREQUENTLY ASKED QUESTIONS
How many passengers can you carry in a limousine?
Before hiring a stretched limousine, be aware of the following legal safety requirements and satisfy yourself that the limo hire operator complies in all respects.
Are all limousine companies the same?
Like most things in life the old saying is very true - you get what you pay for. A limousine hire should be a luxurious, unique and fun experience (like dining in a 5 star hotel or restaurant) and is usually reserved for a very special occasion. If you are only shopping on price you run the risk of ending up with a poor quality vehicle and service, usually resulting in serious disappointment on that special day.
Why are some companies priced lower?
The way we look at it - each limousine company knows what they are worth and they charge accordingly! Some companies have websites which don't show their vehicle or interior, or they have used a picture of another company’s newer vehicle. They will also try to avoid arranging a viewing. A very low price may be a warning sign for reasons such as:
1 - You are being quoted for a very old style vehicle.
2 - Inadequate maintenance of the vehicles – typical things we commonly hear from disappointed customers about the 'low-cost' limo companies include:
- Air Conditioning not working
- Exterior & interior lights not all working
- TV/DVD and stereo broken
- Ripped roof (outside and inside)
- Dirty/Rusty/Scruffy vehicle
- Frequentl break-downs
- Missing or chipped glassware
3 - Inadequate insurance, make sure the vehicle is covered for 'Hire & Reward' and public liability under an Executive Hire Policy.
4 - Underpaid chauffeurs - an unhappy employee almost always results in poor service for you.
5 - Company does not turn up on time, does not arrive up in the promised vehicle, or does not even show up at all (after your 'great-deal' low-price booking was made they found another client who was willing to pay more and they never bothered to call and let you know)
Owning, operating and maintaining limousines properly is almost impossible to do at low cost. Is it worth saving £10 - £20 on a special night out or you wedding, to run this type of risk?
At Finesse Limo Company not only do we operate one of the best maintained fleets in the area, we probably have the most courteous and friendly chauffeurs you will find.
What about insurance?
Our vehicles are insured for hire and reward and our policies include cover for the vehicle, driver, passengers as well as public liability. Our policy is arranged through an insurance company specialising in American Limousines.
Are your stretched limousines current models?
Yes, our latest fleet addition is the all new Hummer H3. This is a brand new 2006 model with all the latest interior fittings.Our white stretched limousine is referred to as the 'millennium' model. There was a major style change in 1998 (reputedly costing Lincoln some $7bn), when the Lincoln Town Car was given a rounder, more modern shape.
Is smoking allowed?
No, we do not allow smoking or carry out food in any of our vehicles, we pride ourselves on their internal appearance and guarantee that there will be no lingering odour of stale tobacco, chips or curry when you hire one of our cars.
Do you have a minimum hire period?
No, we tailor our services to the specific requirements of our customers and, therefore, no job is too small or too large!
What type of in-car entertainment do your vehicles have?
Our stretched limousines come equipped with CD and DVD players. We can supply a various selection of music CD's and DVD’s however, we are very happy for our clients to bring their own CD's and DVD’s.
How many collection and return points do you recommend?
We normally suggest that there should be no more than 2 pick up points to ensure that all of the passengers enjoy the maximum time in the vehicle. This also ensures that waiting time is kept to a minimum.
Do you require a deposit at the time of booking?
Yes. We normally require a deposit of £25.00 to secure your booking. We accept payment by cash, cheque and all major credit/debit cards.
How far ahead shall we book?
The general rule is to book as early as possible to avoid disappointment. Saturday Weddings should be booked 6 months ahead. For proms, book as soon as the date is announced, (demand on prom dates is exceptionally high).
The later you leave a booking the more likely that the date may not be available.
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